Last updated: 22 March 2025

Welcome to Tortus (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and communications. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Services

Tortus provides web development, digital services, and related consulting offerings. All services are provided subject to these Terms and any additional agreements, proposals, or statements of work entered into between you and Tortus.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

2. Eligibility

By using our services, you represent that you are at least 18 years old and have the legal authority to enter into binding agreements.

3. User Responsibilities

You agree to:

• Provide accurate and complete information when submitting forms or engaging our services
• Use our website and services for lawful purposes only
• Not misuse, interfere with, or disrupt our systems, platforms, or communications
• Not attempt to gain unauthorized access to our systems or data

You are responsible for maintaining the confidentiality of any credentials or access provided to you.

4. Payments and Fees

Fees for services will be outlined in separate proposals, invoices, or agreements. Unless otherwise stated:

• Payments are due according to the terms specified in the invoice
• Late payments may result in suspension or termination of services
• All fees are non-refundable unless explicitly stated otherwise in writing

5. Intellectual Property

All content on our website, including text, graphics, logos, and designs, is the property of Tortus or its licensors and is protected by intellectual property laws.

Unless otherwise agreed in writing:

• Tortus retains ownership of proprietary tools, frameworks, and processes
• Upon full payment, clients receive rights to use deliverables as outlined in their service agreement

You may not copy, reproduce, or distribute our content without prior written consent.

6. SMS, Email, and Communication Consent

By providing your contact information, including your phone number, you consent to receive transactional, informational, marketing, and promotional communications from Tortus via SMS, email, or other messaging technologies.

SMS Communications:

• Message frequency may vary
• Standard message and data rates may apply
• Consent is not a condition of purchase

Opt-Out:

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

We are not responsible for delays or failures in message delivery caused by carriers or third-party service providers.

7. Third-Party Services

Our services may integrate or rely on third-party platforms, including but not limited to CRM, hosting, automation, analytics, or messaging providers (such as Go High Level).

We are not responsible for the availability, functionality, or policies of third-party services. Your use of such services may be subject to their own terms and policies.

8. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

We do not guarantee uninterrupted or error-free service.

9. Limitation of Liability

To the maximum extent permitted by law, Tortus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of our website or services.

Our total liability for any claim shall not exceed the amount paid by you to Tortus for the services giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Tortus, its officers, employees, and partners from any claims, damages, losses, or expenses arising out of:

• Your use of our services
• Your violation of these Terms
• Your violation of any applicable laws or third-party rights

11. Termination

We reserve the right to suspend or terminate your access to our services at our discretion, with or without notice, if you violate these Terms or engage in conduct we deem harmful to our business or users.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state or jurisdiction in which Tortus is registered, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our website or services constitutes acceptance of any changes.

14. Contact Information

If you have questions about these Terms, please contact us:

Tortus
Email: hello@gotortus.com
Website: www.gotortus.com