Last updated: 23 July 2025

Tortus (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or communicate with us through digital channels, including SMS and email.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Business name
• Website or project details
• Any information you submit through forms, surveys, or direct communication

We may also automatically collect certain information when you interact with our website, such as:

• IP address
• Browser type
• Device information
• Pages visited and time spent on our site

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing and managing our web development and digital services
• Responding to inquiries and customer support requests
• Sending transactional messages (e.g., appointment confirmations, project updates, invoices)
• Sending marketing and promotional communications
• Improving our website, services, and customer experience
• Complying with legal and regulatory obligations

3. SMS, Phone, and Messaging Communications

By providing your phone number to Tortus, you consent to receive transactional, informational, marketing, and promotional messages from us, which may be delivered via SMS or other messaging technologies.

Message Types May Include:

• Service-related notifications and updates
• Appointment reminders or confirmations
• Marketing messages about our services, offers, or promotions

Message Frequency:

Message frequency may vary based on your interactions with us.

Opt-Out:

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you may receive a final confirmation message, and no further messages will be sent unless you re-consent.

Help:

For help, reply HELP or contact us directly using the information below.

Consent Disclaimer:

Consent to receive messages is not a condition of purchase. Standard message and data rates may apply depending on your mobile carrier.

4. Cookie & Tracking Practices Statement

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand how visitors interact with our website. Cookies are small data files stored on your device that help us improve functionality, personalize content, and optimize performance.

We may use first-party cookies (set by us) and third-party cookies (set by service providers such as analytics or marketing platforms) to collect information such as browser type, pages visited, time spent on pages, referring URLs, and other usage data. This information is used in aggregate form and does not directly identify individual users unless voluntarily provided.

You may choose to disable or manage cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of our website.

By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this policy.

5. Mobile Information Sharing Statement

Mobile Information Sharing

We do not share, sell, rent, or trade mobile phone numbers or SMS opt-in consent information with third parties for their marketing or promotional purposes.

Mobile information is used solely for the purpose of delivering SMS messages that users have explicitly consented to receive, including transactional messages, service updates, and communications related to inquiries or services.

We may share mobile information with trusted service providers who assist us in delivering communications (such as messaging platforms or telecommunications providers). These providers are contractually obligated to protect user data and are only permitted to use such information to provide services on our behalf.

Mobile information is handled in accordance with this Privacy Policy and applicable laws and regulations.

6. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• CRM and automation platforms (such as Go High Level)
• Hosting and analytics providers
• Communication and messaging service providers

These third parties are only permitted to use your information to perform services on our behalf and are required to safeguard your data.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. While no system can guarantee 100% security, we strive to use commercially acceptable means to protect your data.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we have about you
• Request corrections or updates to your information
• Request deletion of your personal data
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our services constitutes acceptance of any changes.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Tortus
Email: hello@gotortus.com
Website: www.gotortus.com